Changes to our online access from October 2025 - increasing access to routine care

From 1 October 2025, we will keeping Dr.iQ, powered by Evergreen, open between 8am and 6.30pm for routine requests. This will allow patients to make non-urgent requests, submit medication queries, and raise administrative requests.

If you have a routine (non-urgent) request, you can submit your request online using the Dr.iQ app, powered by Evergreen. Simply select the option: “I need help, but it’s not urgent.”

You can read more about this here

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Welcome to The Potteries Surgery

Our GP Practice is here to help you stay healthy by providing high-quality, easy-to-access care. We care about our patients and communities, and we work hard to improve your experience and health outcomes every day.

Why not register with us online!

Register with our surgery online, the process is quick and easy. Simply fill out the online form and submit it.

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Opening times

Monday:  8am to 6.30pm
Tuesday: 8am to 6.30pm
Wednesday: 8am to 8pm
Thursday: 8am to 6.30pm
Friday: 8am to 6.30pm
Saturday: Open every third Saturday. Pre-booked appointments only.
Sunday: Closed

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Contact us

Telephone: 0118 942 7528
Email: tilehurst.potteries@nhs.net
View our full contact details here

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Out of hours

If you need urgent medical care when the centre is closed, you should telephone NHS 111.

''I've never had a problem with the surgery all staff and doctors have been kind and understanding. Thanks for all your help.''

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The Potteries Surgery
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